Artaplex Shop

أسئلة وأجوبة [14]

What payment methods do you accept?

Do you offer cash on delivery?

How long will the order take to arrive?

Please visit our shipping page for an approximation of the costs and delivery time.

Why didn’t i get an email about my order?

Sometimes your emails from us will go into Spam/Junk folders instead of your inbox, make sure to check them.

Why didn’t i get an email about my order?

Sometimes your emails from us will go into Spam/Junk folders instead of your inbox, make sure to check them. If you couldn’t find your confirmation email, contact our help team and provide us with your Order Number.

Can I change again when and where my package will be delivered?

Where do you ship from?

Dubai, AUE

Can I return my order?

Yes, You are entitled to a refund within 14 days after you have received your package.

Can I return my order?

Yes, You are entitled to a refund within 14 days after you have received your package. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.

What is your return policy?

Where is my order?

I have received a faulty items?

If your purchased item is faulty, incorrect or missing an item, pleas contact us via ___ with photos of the fault and your order number.

How long does it take to receive my refund?

Do you have free returns?

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